Are you living with heart failure?

The HeartFailureCare@Home service can help you manage your heart failure symptoms from home. Using the Luscii app on your phone or tablet, you can keep a record of your symptoms, blood pressure, pulse, weight and other health information. Your heart failure care team can see these readings and make changes to your medication when they need to.

Why use the HeartFailureCare@Home service

  • It can reduce the number of face-to-face appointments you have to attend

  • It can speed up the time it takes to get your medication right, benefitting your overall heart health

  • Blood pressure measurements and other readings can be taken conveniently at home

  • Work with your heart failure care team, better understand your condition and learn how to manage your heart failure from home.

How do I register for the service?

If your heart failure care team thinks HeartFailureCare@Home is right for you, they’ll register you for the app and show you how to use it. The app also includes training videos and has a support helpline.

If you’d prefer not to use the HeartFailureCare@Home service for your heart failure care you will continue to receive planned appointments in the usual way.

What do I need?

You’ll need to provide your own bathroom scales and blood pressure machine. If you don’t have one, you can buy one online or from some pharmacies. Your heart failure care team can give you a list of validated machines. There may also be an option to borrow equipment for a short time. Speak to your heart failure care team for more information.

Patient safety

Your information will not be continuously monitored by your heart failure care team, but they will review any readings you’ve recorded on the app before each of your planned appointments.

If you have any concerns, new symptoms, or your symptoms are getting worse between appointments, contact your heart failure care team. If your results are abnormal, you’ll receive an automated message with advice on what you should do.

FAQs

Refer to terms of service within the app for information on how your data will be used.

Your GP does not require access to the app data. As with ‘usual care’, heart failure reviews and treatment will be shared to the GP clinical record and changes to medications will be communicated to the surgery.

You might decide, with your heart failure care team, that you no longer need to use the app, or that you would like to take a break or stop using it altogether. You should speak to your heart failure care team about returning to ‘usual care’.

If you would like to go back to using the app in the future, and it’s still suitable for managing your care, you can ask your care team to re-register you.

Your heart failure care team will let you know when your medications are working at their best for you. If appropriate, you’ll be moved to patient-initiated follow-up (PIFU) for six months or discharged back to your GP for care. You won’t need to record any health data, and your care team will discharge you from the app.